SOS: Allow your IT admin to access this computer
- To enable us to provide remote assistance, a small program needs to be downloaded to this computer.
Click one of the relevant link below to start the download.
| Windows download | Android download (watch setup tutorial) | |
| Mac download | iOS download (watch setup tutorial) |
- Launch the downloaded program.
It may be in your Downloads folder.
- Give the 9-digit number to your IT admin.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.